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Pacific Hotel London, London

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From204US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

108 Sussex Gardens, London, United Kingdom, W2 1UA

Pacific Hotel is housed in a Grade II listed Georgian building, offering a basic bed and breakfast experience in a prime location. Situated in Westminster Borough, the hotel provides easy access to shopping, parks, and numerous cultural attractions. Guests are within walking distance of Hyde Park and Paddington Station, enhancing connectivity with public transportation. The hotel is particularly well-suited for travelers needing quick access to airports via the Heathrow Express service.

Location

Located in Bayswater, Pacific Hotel boasts an ideal position for accessing major London attractions. The hotel is just 0.5 miles from Oxford Street and a short distance from significant landmarks such as Buckingham Palace and the Natural History Museum. The proximity to a metro station ensures easy public transportation access, while the Heathrow Express service offers a quick 15-minute route to Heathrow Airport.

Rooms

All 32 guest rooms in Pacific Hotel are equipped with amenities like satellite TV, a telephone, and free Wi-Fi. Accommodations include five single rooms spread across four floors. Each room features a private bathroom complete with a shower/tub combination, hairdryer, and complimentary toiletries. Tea and coffee-making facilities, as well as ironing boards and kettles, can be requested at the front desk.

Eat & Drink

A complimentary cooked breakfast is served daily in the hotel's dining room, catering to guests' morning needs. The hotel also houses a restaurant offering further dining options. Guests can find a variety of restaurants, bars, and cafes nearby, enhancing the overall culinary experience. The dining facilities are designed to provide a simple yet satisfying experience for the hotel's visitors.

Leisure & Business

Pacific Hotel offers a 24-hour front desk and concierge services to assist guests with inquiries and arrangements. A TV lounge is available for leisure activities and relaxation. The hotel also provides tour/ticket assistance to facilitate sightseeing in London. Parking facilities are offered for guests traveling by car, enhancing convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Triple Room
Max:
3 persons
15 m² 
Bed options:
1 Double bed
Shower
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Quadruple Room
Max:
4 persons
17 m² 
Bed options:
1 Double bed
Shower
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Twin Room
Max:
2 persons
12 m² 
Bed options:
2 Single beds
Shower
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Getting around

A list of all available modes of transport

City Center
London 2.1 mi
Airports
London City (LCY) 11.2 mi
London Heathrow (LHR) 16.3 mi
Train
Paddington Station1000 ft
Metro stations
Paddington (Circle & Bakerloo) Tube1000 ft
Bus
Bus stop3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Elevator

Room features

  • In-room safe

Media

  • Television
  • Telephone
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Location

108 Sussex Gardens, London, United Kingdom, W2 1UA
Map view
street view
108 Sussex Gardens, London, United Kingdom, W2 1UA
Nearby
Praed St
Paddington Tube
1600 ft
Restaurants
Micky's Fish and Chips
500 ft
29 Norfolk Place
It's all Greek to me
600 ft
101 Praed Street Paddington
McDonald's
700 ft
144 Praed Street
La Tazza Cafe
900 ft
143 Praed Street Paddington
David's Grill House
700 ft
127 Praed Street

Reviews and Ratings

Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Great Location
Friendly Staff
Room Issues
Limited Dining Options
6.2/10
Nice
Rooms
6.1
Location
8.0
Service
6.1
Dining
6.3
Guest reviews
6.2/10
based on 29 review
2.5/5 based on 244 review
6.2
6.2/10based on 1817 review
#992 of 1,084 hotels in London based on Tripadvisor
Ian
United Kingdom, June  2024
6.6/10

My stay at the hotel had its highlights and drawbacks. The location was excellent, being close to Paddington Station and the London Underground, but there were plenty of other hotels in the area. The rooms fell short of my expectations as they were not as booked, lacking a bath and a double bed, and the radiator was stuck on. On the bright side, the service was pleasant overall, despite one incident of staff entering my room without permission. Dining had its ups and downs, with breakfast being adequate but served with a less than welcoming attitude if arriving slightly late. The facilities were satisfactory, offering what was needed for a comfortable stay.

Rooms
5.0
The room I stayed in was not as booked, missing a bath and a double bed, and the radiator was stuck on. Unfortunately, there were no blackout curtains.
Service
7.0
The service was generally nice, with the staff doing their best despite the hotel being full and unable to provide a room change. However, there was one uncomfortable incident of staff entering my room without proper notice.
Location
8.0
The hotel's location was indeed great, close to Paddington Station, the London Underground, and other key areas. However, the abundance of hotels around slightly diminished its appeal.
Dining
6.0
The dining experience had its ups and downs, with breakfast being decent but served with a less than friendly attitude, especially if arriving near the end of the serving time.
Facilities
7.0
Vic
United Kingdom, June  2024
6.8/10

The hotel is conveniently close to Hyde Park and other London attractions, but I felt uneasy with some odd characters around. The rooms were freezing cold and the shower curtain rail was broken, yet clean with a decent decor and size for one person. The service was a mix of helpfulness and odd encounters, with a good price for a two-night stay but strange claims about leaving trays outside causing issues. The location was central, near an underground station and restaurants, and a short distance to Hyde Park and Oxford Circus. I found the dining experience simple yet pleasant, especially with quick service and friendly staff. Price reasonable for the simple 3-star accommodation. The facilities were basic but served the purpose. Free Wi-Fi would have been a nice addition.

Rooms
7.0
Clean, decor good, but cold with broken rail.
Service
6.0
Mixed experience with helpfulness and odd encounters.
Location
8.0
Conveniently close to attractions, but with some odd characters around.
Dining
7.0
Simple but pleasant dining experience.
Facilities
6.0
Basic facilities that serve the purpose.
James
United Kingdom, May  2024
6.8/10

The hotel is centrally located in London, ideal for easy access to train and tube stations, with good eateries and public transport nearby. The rooms were okay but lacked some expected inclusions like a bath mat and tea/coffee provisions. The service was indifferent overall and there were concerns about leaving service trays outside rooms. The dining experience was good with friendly staff, although the breakfast portions were not very generous.

Rooms
7.0
The rooms were okay, clean, but lacked some expected amenities like a bath mat and tea/coffee provisions.
Service
6.0
The service seemed mostly indifferent, but the staff was friendly during interactions.
Location
8.0
The hotel is centrally located in scruffy Paddington, with easy access to train and tube stations and good eateries.
Dining
7.0
The dining experience was good with friendly staff, although the breakfast portions were not very generous.
Facilities
6.0
The facilities were basic and functional.
Peter
United States of America, May  2024
7.0/10

The hotel is ideally located near Paddington Station and a variety of restaurants, making it convenient for travelers exploring London. The rooms are spartan but comfortable enough with a bright and clean atmosphere. The staff's service was a mix of friendliness and rudeness. While the location is unbeatable, some aspects of the service left much to be desired.

Rooms
8.0
The rooms were spartan but comfortable enough for a pleasant stay.
Service
6.0
The staff's service was a mix of friendliness and rudeness.
Location
9.0
The hotel's location near Paddington Station and various restaurants is unbeatable.
Dining
5.0
The dining experience was limited, offering only basic options like bacon.
Facilities
7.0
The facilities were satisfactory for a comfortable stay.
Stanley
United Kingdom, May  2024
6.4/10

The hotel was very noisy and roasting, lacking proper ventilation, and the rooms were small but functional as expected. The service was exceptional, with staff being friendly and helpful, although some areas seemed understaffed. The location was convenient, close to Paddington and various transport options, despite witnessing a homeless person in the lobby. The dining experience had limited and repetitive options, and the facilities were satisfactory overall.

Rooms
6.0
The rooms were functional but very small and uncomfortable due to noise and lack of proper ventilation.
Service
8.0
The staff made me feel welcome and were exceptionally helpful, despite seeming stressed in some areas.
Location
7.0
The hotel's location was very convenient, near transport options, despite minor disturbances.
Dining
5.0
The dining options were limited and repetitive, not providing much choice for guests.
Facilities
6.0
The facilities met basic requirements but were not outstanding.
Les
United Kingdom, May  2024
7.4/10

The hotel room was a good size and in a fantastic location, offering very good value for money. However, it was in a basement with no air, making it feel tiny and unpleasant.

Rooms
8.0
The room was a good size and in a fantastic location, offering very good value for money.
Service
5.0
The staff confirmed to me that all the single rooms are like this and were unable to offer a room change due to full occupancy.
Location
9.0
The location was very close to Paddington station, making it convenient for travel.
Dining
7.0
The breakfast included eggs, bacon, beans, orange juice, and tea with plenty of toast, butter, and jams. However, some items were missing like tomatoes and mushrooms.
Facilities
8.0
The hotel is close to a Tube station and offers a clean new ensuite.
William
United States of America, April  2024
6.4/10

The hotel is conveniently located near Paddington, making it easy to access the bus and tube stations. It's a short walk to winter wonderland in Hyde Park, which is perfect for catching up with friends. The room was on the top floor without an elevator, which was a bit of a challenge. The breakfast service was helpful and the breakfast itself was plentiful and hot, but there was a slight incident with the staff asleep on the couch during check-out.

Rooms
5.0
The rooms on the top floor, up 5 flights of stairs for 4 people, were small, especially the toilet. The radiator only provided warmth at the bottom.
Service
7.0
The lady in charge of breakfast service was very helpful, and the breakfast was nice and plentiful, even though there was a small hiccup during check-out with the staff asleep on the couch.
Location
8.0
The location is good, near the bus and tube stations in Paddington, a cosmopolitan area with easy access to transportation. It's a 5-minute walk to Paddington Station and close to winter wonderland in Hyde Park.
Dining
6.0
The dining experience was simple but good, with fresh coffee available. Although it was Spartan, it was in pleasant surroundings directly opposite room 2, though space was limited in both the dining area and the room.
Facilities
6.0
The facilities were basic but adequate.
Philip
United Kingdom, April  2024
6.2/10

The hotel's location near Hyde Park and other London attractions was convenient, although the room I stayed in had some drawbacks like being in the basement with noise from the street and a view of a broken washing machine. The service was average, with some room for improvement, especially regarding breakfast and reception responsiveness.

Rooms
6.0
My room felt a bit cramped with a double bed pushed against the wall, making it hard to move around. The noise from outside and the view of the broken washing machine weren't ideal.
Service
5.0
The service was lacking in some areas, such as the breakfast quality and the responsiveness at reception. There's room for improvement.
Location
7.0
The hotel's location is relatively close to central London and Hyde Park, making it convenient for exploring the city. However, noise from the street made it less peaceful.
Dining
7.0
The dining experience was decent with a good breakfast selection, but there's room for improvement in quality and variety.
Facilities
6.0
The hotel's facilities were average, nothing exceptional but sufficient for a short stay.
Charlie
United Kingdom, March  2024
6.8/10

The hotel's location is excellent, just a few minutes from Paddington Station, making it very convenient for exploring London. The staff were friendly despite facing some challenges, but the service was a bit lacking early in the morning. The cooked breakfast at the hotel helped start my day right, while the narrow stairs were a nuisance. The facilities met basic needs, although improvements could be made.

Rooms
6.0
My room faced a disappointing view of an underground area full of cigarettes, which was a letdown for the price paid. The room itself was decent and matched the price point.
Service
7.0
The staff acknowledged the issue with the room view but were unable to offer a change due to full occupancy. Despite trying to rectify the situation, the service fell short, especially early in the morning. However, they were friendly and tried to help.
Location
8.0
The hotel's proximity to Paddington Station and Hyde Park was very convenient. A great base for morning runs and exploring the city.
Dining
7.0
The breakfast times were limited, but the cooked options were satisfying. The narrow stairs and noise from the extractor were minor inconveniences during dining hours.
Facilities
6.0
Basic facilities were available, but improvements could enhance the stay.
Stephen
United Kingdom, March  2024
5.4/10

The hotel's location is very convenient, near several tube stations making it easy to get around. Although the rooms were small and not well-equipped, the service was pleasant enough. The dining options were average with limited variety, and the facilities were lacking.

Rooms
5.0
The rooms were small, not well-equipped, and had a smelly drain in the bathroom.
Service
7.0
The service was pleasant enough.
Location
8.0
The location is very good, near several tube stations for easy travel.
Dining
5.0
The dining options were average with limited variety.
Facilities
5.0
The facilities were lacking.
Pat
United States of America, February  2024
6.4/10

My stay at the hotel had its ups and downs. The location was great, near Paddington station and the Heathrow Express, but the room on the third floor was a struggle with no lift. The service was friendly, but some staff seemed unable to assist properly. The dining options were limited, but the value for money was decent. Overall, a mixed experience with some positives and negatives to consider.

Rooms
5.0
The room was quite small and had some issues like a damaged mattress and no bathtub screen. It was also cold with only a warm radiator at the bottom.
Service
6.0
The staff were friendly but some lacked the professionalism needed to provide efficient assistance.
Location
8.0
The hotel's location was superb for accessing Paddington and the Heathrow Express, plus it was close to the underground station, restaurants, and the city center.
Dining
6.0
The breakfast was quite basic with limited options and some items were not served at the right temperature. However, the staff serving were friendly and efficient.
Facilities
7.0
The facilities were decent, but there was room for improvement, particularly in terms of cleanliness and maintenance.
Great Location
Room Issues
Geoffrey
United Kingdom, January  2024
6.8/10

The hotel is conveniently located near Paddington Station, making it a great spot for exploring London. The rooms were spacious enough for a group of four adults, although being in the basement next to the breakfast room made them a bit dark and warm. The service was mixed, with some friendly interactions but also instances of unresponsiveness and lack of helpfulness. The dining options were somewhat limited, but the breakfast offered was decent. Overall, a decent choice for those looking for a budget-friendly stay with a central location.

Rooms
7.0
The rooms, although sufficient for our group, were a bit dark and warm due to being in the basement next to the breakfast room.
Service
6.0
The service had its ups and downs, with friendly moments but also instances of unresponsiveness and lack of assistance.
Location
8.0
The hotel's location near Paddington Station was quite convenient for exploring London and accessing different parts of the city.
Dining
7.0
The dining options were somewhat limited, but the breakfast provided was decent.
Facilities
6.0
The facilities provided were basic but sufficient for a short stay.
Bob
United States of America, January  2024
5.0/10

My stay at this hotel was a mixed experience. The location is fantastic, centrally located for easy access to eateries and public transport, but the room I had was disappointing with stained sheets and a broken toilet seat. The service was subpar, with rude staff and minimal attention to guests' needs.

Rooms
5.0
My room, just off Paddington, was in the basement and felt dark and damp. The noise from the drain outside was disturbing, especially when heavy vehicles passed over it. The blanket provided was not satisfactory.
Service
5.0
The service was quite disappointing. The staff were inaudible, and even after checking out, there was no one at reception when we returned to the hotel and had to wait for a response.
Location
7.0
The hotel's location is its redeeming quality. It is central, with easy access to good eateries and public transport, making it convenient for exploring the city. However, the room was hot due to the heater not being adjustable.
Dining
8.0
The dining experience was a highlight despite the limited breakfast options. The generous servings and friendly service made up for it, resembling a scene out of 'Faulty Towers. '
Facilities
5.0
The hotel's facilities were basic, nothing extraordinary to note. The ability to leave luggage during the day was a convenient aspect.
William
United Kingdom, January  2024
7.4/10

The hotel provides a warm and cozy stay despite some noise. The checkout time is convenient at 11 am. The staff is accommodating regarding room changes but may charge unexpected fees. The dining options are limited, and some equipment may not be in optimal condition.

Rooms
7.0
My room was quite warm even when the window was opened, but it was comfortable overall.
Service
8.0
The staff were great and swiftly moved us to a quieter room with no hassle. However, we were unexpectedly charged £75 on Nov 2, 2018.
Location
9.0
The location was quite good for accessing Central London easily. Hyde Park and Oxford Street are within a short walk, making it convenient to explore the city. Leaving luggage during the day was a helpful option provided by the hotel.
Dining
6.0
The dining experience was adequate, offering typical English fare, though with limited options and cold dishes on the first day. Do not expect a wide variety here.
Facilities
7.0
The facilities were functional but basic, meeting the standard expectations. However, some equipment, like the breakfast area, may not be in top working order.
Alex
United States of America, January  2024
6.4/10

My stay at the hotel was a mix of positives and negatives. The location is superb, just a short walk from Paddington Station and close to various attractions. The rooms, although small with challenging stairs, suited my solo business trip needs perfectly. However, the service, especially dealing with bedbugs, was a letdown, with some staff being rude and loud during breakfast. Despite these drawbacks, the value for money is reasonable, and the ease of access to transportation and halal food is a definite plus.

Rooms
7.0
The rooms, although small and with narrow, steep stairs, were ideal for a solo business traveler like me.
Service
5.0
Some of the staff were rude, but others provided a service with a smile, addressing distressing situations promptly.
Location
8.0
The location is excellent, close to Paddington Station, offering easy access to public transport and halal food options. However, the noise from the main road can be bothersome.
Dining
6.0
The breakfast experience was disappointing with limited choices and some staff not very accommodating. The homemade pastry was a highlight.
Facilities
6.0
The hotel facilities are decent, but there were some issues with the dining room setup and noise levels during breakfast.
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Rooms and Guests2 Guest, 1 Room